Privacy Policy
1. Data controller
The data controller is OPEN S.r.l., with registered office at Piazzale Luigi Sturzo, 15, 00144 Roma (RM), Italy, VAT no. 16423471008. For any request about your personal data you can write to info@stayopen.it.
2. Data we process
We only process the data you voluntarily provide through the quote request form: full name, company name, email address, phone number, the type of service requested and the information contained in the free-text message. The site does not use profiling, does not set third-party cookies and does not collect browsing data for statistical or advertising purposes.
3. Purposes and legal basis
Your data is processed to answer your request and prepare a quote (Art. 6.1.b GDPR: pre-contractual measures taken at the data subject’s request) and to comply with legal, accounting and tax obligations linked to any subsequent contract (Art. 6.1.c GDPR). Providing the data marked as required is necessary to follow up on your request; without it we cannot reply.
4. How and where data is processed
Data is collected through the site form and transmitted to the systems of OPEN S.r.l., hosted on Google Cloud / Firebase infrastructure with servers located in the European Union. Access is restricted to authorised staff and to suppliers appointed as data processors under Art. 28 GDPR (hosting, email service).
5. Disclosure
Data is neither disseminated nor sold to third parties for marketing purposes. It may be shared with consultants, professionals and technical suppliers acting on behalf of the controller, always within the purposes stated above. No transfer of data to non-EU countries is envisaged; should it become necessary, it will comply with Articles 44 ff. GDPR.
6. Retention period
Requests received through the site are kept for a maximum of 24 months from the last useful contact, unless a contract arises: in that case the retention terms set by civil and tax law apply (10 years). After those terms the data is deleted or anonymised.
7. Your rights
You may exercise the rights under Articles 15-22 GDPR at any time: access, rectification, erasure, restriction, portability, objection and withdrawal of consent where given. Requests should be sent to info@stayopen.it and receive a reply within thirty days. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it).
8. Candidate data
Spontaneous applications sent to info@stayopen.it are processed solely for staff selection, on the basis of the controller’s legitimate interest in assessing available profiles, and kept for a maximum of 24 months unless the data subject requests otherwise.
9. Updates
This notice may be updated to reflect legal or organisational changes. The version published on this page is always the one in force.
Last updated: July 2026.