Method
Seven steps, no grey areas
From the first briefing to the closing statement. Each phase has an owner and a deadline: you always know what to expect and what’s needed from you.
1 · Briefing, ideally in February
We define the two fronts — stand and city —, hours, expected flows, brand register and languages needed. This week, lead time is the factor that determines the quality of the team.
2 · Written quote in 24 hours
Profiles, headcount per front, hours, daily cost, any evenings and the total. Build days and evenings are separate, explicit items.
3 · Selection and advance option
You get a shortlist with photo, experience, languages and availability. We option the chosen profiles well ahead, reserves included: in April in Milan the good staff don’t stay free.
4 · Contracts and paperwork
Engagement, contracts, mandatory notifications, insurance and payments are on OPEN S.r.l. The company gets a single invoice for the whole week.
5 · Training on product and display
A briefing on your materials: collections, designers, finishes, the visitor journey, what can be touched and what can’t. With a visit to the display when timing allows.
6 · The week and continuous support
A team leader on each front, daily roll-call, immediate replacements and an agency contact reachable from morning to the end of the evening events.
7 · Report and close-out
Attendance statement per front, collected contacts and a short note on what worked, useful to plan next edition as early as September.
Transparency
What’s included and what isn’t
The list you usually only discover reading the notes at the bottom of the quote. Here it’s on the front page.
Included in the price
- Selection, interviews and verification of the proposed profiles
- Contracts and mandatory notifications
- Insurance cover for the staff on duty
- Product briefing on the materials supplied by the client
- On-site coordination and shift management
- Guaranteed replacement in case of absence
- Attendance report and end-of-event statement
- A single electronic invoice, also via MePA
Not included
- Branded uniforms or specific styling (quotable separately)
- Board and lodging for staff travelling out of area
- Exhibitor badges, requested by the company on the fair’s portal
- Build, catering and content production (available through Stay Open)
Quick reference
Timing, languages and contract forms
- Typical period
- April, six days of the show
- Dual front
- Stand at Rho + showroom and events in the city
- Recommended lead time
- 6–10 weeks: the busiest week of the year
- Minimum manageable notice
- 1 week, with reduced availability
- Languages covered
- IT, EN, FR, ES, DE, PT, RU, ZH, AR
- Contract form
- Staff contracted by OPEN S.r.l.
Keep exploring
Other useful pages
Let’s start from the brief
Thirty minutes to understand what you really need. Then you get the written OPEN S.r.l. quote within 24 working hours.